Free standard shipping for all orders.
Please note that transit times may vary depending on your country, city, and shipping method. Please allow 1-12 business days to receive your package.
We hope you love each item you receive, if not we’re here to help!
- Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- All items must be returned in the original packaging with all labels and tags attached.
- If your order is eligible for a return you are responsible for paying for return shipping to the address provided to you via email.
- Refund will only be issued back to its original form of payment.
- Items received after 14 days of the original order date, damaged/altered packaging, and final sale pieces are not eligible for return.
- My ILLIMITATO reserves the right to review returned product requests and determine whether it was a factory defect or “wear and tear” impairment.
- Any items returned without proper information will be refused and sent back at sender’s expense.
- My ILLIMITATO will not be held accountable for lost packages in transit.
- You will receive an email when your return has been processed and credited.
- If you have any questions please contact us at firstname.lastname@example.org